MAG Resources FAQs
As national window treatment experts, MAG Resources wants to give you the best service, along with commercial window treatments that serve your precise needs. It’s in our DNA to provide a higher level of customer service; we call it The MAG Difference.
To be as transparent as possible, and offer our support at every step, we have compiled a list of the most frequently asked questions. If your question isn’t answered here, give us a call! The MAG Resources team is always happy to assist!
General Questions
What commercial window treatment projects are MAG Resources' specialty?
MAG Resources exclusively offers commercial window treatment projects, serving restaurant, retail, healthcare, hospitality, education, corporate offices,
multi-family and institutional facilities. Our team is experienced working within active construction environments and complex project requirements.
Who does MAG Resources work with?
We primarily work with general contractors, construction managers, architects, designers, Owners, Developers, Purchasing Groups, Apartment Communities, Housing Authorities or Purchasing Agents.
Who does MAG Resources work with?
We primarily work with general contractors, construction managers, architects, designers, Owners, Developers, Purchasing Groups, Apartment Communities, Housing Authorities or Purchasing Agents.
How long has MAG Resources worked in the commercial window treatment industry?
MAG Resources is an experienced provider of commercial window treatments. We have more than 20 years of experience as a supplier and installer of commercial-grade window treatments solutions, working on projects of varying size and complexity.
MAG Resources Products & Capabilities
What types of window treatments does MAG Resources provide?
MAG Resources offers a full range of commercial window treatments, including roller shades, manual and motorized systems, drapery and hardware, horizontal blinds, vertical blinds, window film and specialty solutions.
Does MAG Resources offer window treatments with manual and motorized systems?
Yes. MAG Resources supplies and installs both manual and motorized window treatment systems based on project requirements and specifications.
Can you support custom window treatments or architect-specified window treatment solutions?
Absolutely. MAG Resources regularly works with architect- and owner-specified products and can support custom window treatment solutions as required.
Are your window treatments compliant with commercial safety standards?
All of MAG Resources’ window treatments meet applicable commercial safety, fire and performance standards.
Can you assist with value engineering or alternates?
Yes. MAG Resources can recommend value-engineered window treatment options and alternates that meet design intent, performance requirements and budget goals.
Design, Engineering & Submittals
Do you provide shop drawings and submittals?
Yes. We prepare complete shop drawings and submittal packages in accordance with project specifications.
Can you review architectural drawings and specs?
Yes. We review drawings and specifications to identify requirements, coordination needs and potential conflicts early in the process.
Will you coordinate with architects, designers and engineers?
We work closely with the entire project team to ensure window treatments integrate seamlessly with the overall design and construction.
Do you provide samples, cut sheets and finish options?
Yes. We can provide samples, product data and finish options for our window treatments to support design approval and submittals.
Can you assist during the design or pre-construction phase?
Yes. Early involvement allows us to support budgeting, product selection and coordination of window treatments before construction begins.
Measurement & Installation of Commercial Window Treatments
Do you perform field verification and site measurements?
Yes. We perform field verification and precise measurements to ensure proper fit and installation of our commercial window treatments.
How do you handle jobsite coordination and access?
We coordinate closely with the GC and site team to align with schedules, site access requirements and safety protocols.
Are window treatment installations performed by in-house crews or certified installers?
Window treatment installations are performed by experienced, trained installers familiar with commercial jobsite standards.
Can you meet phased or accelerated construction schedules?
Yes. We are accustomed to phased installations and accelerated timelines common on commercial projects.
Do you coordinate with other trades on site?
Yes. We coordinate with other trades to avoid conflicts and ensure smooth installation of window treatments whenever needed.
Window Treatments Motorization & Technology
Do you install motorized or automated window treatments?
Yes. We install motorized and automated window treatment systems for commercial applications.
Which motorization systems or control platforms do you support?
We support leading commercial motorization platforms for window treatments and can work with all specified systems.
Can systems integrate with building management or AV systems?
Yes. Motorized window treatment systems can be integrated with building management, lighting or AV control systems when required.
Do you provide programming and commissioning?
Yes. We support programming, testing and commissioning to ensure window treatment systems operate as intended.
Is training provided after installation?
Training and documentation on window treatments can be provided to building owners or facility teams upon request.
Compliance & Performance
Are your window treatments compliant with fire codes and safety regulations?
Yes. All MAG Resources products are selected to meet applicable fire codes, safety standards and project requirements.
Do you support child-safe and cordless requirements for window treatments?
Yes. We provide cordless and child-safe window treatment solutions where required.
Are your window treatment systems suitable for healthcare or educational environments?
Yes. We offer window treatment solutions designed for healthcare, education and other high-performance environments.
Can you meet sustainability or performance requirements for window treatments?
We can support daylight control, glare reduction and energy-efficiency goals for window treatments as outlined in project specifications.
Scheduling, Pricing & Process
When should window treatments be brought into a commercial project?
Ideally, window treatments should be brought into a commercial project during design or early pre-construction to allow for coordination, budgeting and value engineering.
How long does the process take from approval to installation of window treatments?
Timelines vary based on product selection and project scope, but we work closely with the project team to meet schedule requirements for window treatments and most lead times fall between 4-6 weeks from time of approval.
How do you handle change orders?
Change orders are reviewed promptly and documented clearly to minimize project impact.
Do you provide budgeting or ROM pricing early in the project?
Yes. We can provide budget pricing or ROM estimates during design and pre-construction.
What information do you need to prepare a quote?
Drawings, specifications, window counts, finish selections and schedule requirements help us prepare accurate pricing for commercial window treatments.
Warranty & Service
What warranties are provided on window treatment products and installation?
Window treatment warranties vary by product and manufacturer, and we support all applicable warranty documentation.
Do you offer post-installation service or maintenance on window treatments?
Yes. We provide post-installation service and support on all our commercial window treatments as needed.
How do warranty claims or service calls work?
Service requests are handled promptly and coordinated directly with the project team or owner.
Do you provide replacement parts or future additions for window treatments?
Yes. MAG Resources can support future replacements and repairs of commercial window treatments in addition to supporting additional phases.
Working With Us
What makes MAG Resources different from other window treatment subcontractors?
Our focus on commercial projects, attention to coordination and commitment to quality installation of window treatments set us apart.
Can you support multi-site or national rollouts of window treatments?
Yes. MAG Resources supports multi-location window treatment projects with consistent standards and execution.
How do you communicate during a project?
Yes. MAG Resources supports multi-location window treatment projects with consistent standards and execution.
Can you provide references or case studies for your commercial window treatments?
Yes. References and project examples are available upon request.
Experience
the MAG Difference
Looking for hard window treatments for your commercial business? MAG Resources makes national window treatment programs simple and cost-effective. Our one-point-of-contact makes it easy to get help, discuss your project or request facilities maintenance. You get commercial window treatment manufacturing, installation and national account project management from a company you can trust.